Student Outreach Assistant, Digital Engagement (Student Casual)

About Us

MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.

Our comprehensive undergraduate university offers 55 programs to more than 20,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

Opportunity

MacEwan University is seeking a Student Outreach Assistant, Digital Engagement for a casual opportunity with our Student Life department.

We are looking for a student who is enthusiastic about being a positive peer representative of Student Life and helping share the student experience through authentic, engaging content.

In this role, you will support peer-to-peer digital engagement for Student Life platforms and social media channels. Working under the guidance of Student Life staff, you will assist with content creation, moderation, and promotion of events and services, helping foster a welcoming, inclusive, and engaging online student community. This position is designed to elevate authentic student voice and provide meaningful, hands-on experience in digital engagement and campus communications.

Key responsibilities include:

• Monitoring Student Life digital spaces and campus feeds;
• Drafting and publishing student-focused posts promoting events, services, and deadlines;
• Responding to routine student questions using approved messaging and guidelines;
• Encouraging student participation through polls, prompts, and engagement activities;
• Reviewing user-generated content and escalating concerns to Student Life staff;
• Creating digital graphics and visual content using Canva;
• Drafting captions and short-form content aligned with Student Life branding for approval;
• Collaborating with Student Life staff to brainstorm student-focused content ideas;
• Adapting content for different platforms while maintaining a student-centered tone; and
• Attending select Student Life events to capture photos/short videos and sharing approved content during or after events.

Skills

You will have:

• Strong written communication skills, with the ability to communicate clearly and appropriately with peers;
• Sound judgment in following guidelines and escalating issues when needed;
• A professional and respectful approach when engaging with students in person and online;
• The confidence to speak with groups and represent Student Life at events and activities;
• The ability to work independently while following instructions and established procedures; and
• The willingness to learn and adapt to new digital tools, platforms, and technologies.

Qualifications

• Currently enrolled as a full-time student at MacEwan University, with a minimum of 18 credits completed in program of study.
• Must be in good academic standing with a minimum of 2.70 GPA.
• Experience creating content for social media.
• Experience using Microsoft and Google applications for everyday academic or project work.
• Familiarity with social media platforms or simple graphic design tools such as Instagram and Canva.
• A natural presence in front of the camera would be considered an asset.
• An equivalent combination of education and experience may be considered.

Position Requirements

• This position is on campus only.

Benefits

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

• Competitive base pay
• Continuous learning culture
• Opportunities for career growth

How to Apply

To apply, please head to our MacEwan University Opportunities Page, select the job opportunity and click Apply Now. If you require assistance, please contact us at careers@macewan.ca.

If you are experiencing technical difficulties when submitting your application, please try submitting through a different browser (i.e., Safari, Firefox, Chrome, etc.). If the issue persists, please send a screenshot of the error message to careers@macewan.ca so we can assist and ensure your application is received.

This position is included under the MacEwan Staff Union Collective Agreement.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

MacEwan University is committed to fostering the principles of equity, diversity, and inclusion within our community, and we are dedicated to removing barriers that have been historically encountered and are currently experienced by some members of our society. We welcome and encourage applications from Indigenous peoples, racialized persons, visible minorities, women, persons with disabilities, sexual and gender minorities, and members of all equity-deserving groups. We believe that the diversity of our students, staff, and faculty serves as a strength of our institution and benefit to society. We are committed to ensuring full and inclusive participation for all in our community.

Accessibility Statement

We strive to provide an inclusive and barrier-free work environment, beginning with the hiring process. If you require accommodation, we want to ensure you have the support you need to showcase your abilities. Please contact humanresources@macewan.ca and we will support you to the best of our ability.